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HomeMy WebLinkAbout5.1 Report 24-013 Approval of a New Risk Management Policy.pdfAD HOC POLICY COMMITTEE 4 April 2024 Report 24-013 APPROVAL OF NEW RISK MANAGEMENT POLICY Key Contact:Richard Sinclair,General Counsel,ext.8232 PURPOSE: 1.To seek approval for the proposed Policy P.143.GOV Risk Management. STRATEGIC LINKS: 2.A new risk management policy is intended to minimize the risk exposure of the District and the Board,reduce uncertainty,and maximize opportunities for staff and students.This will eventually improve the overall governance and decision making and enhance our ability to achieve the strategic objectives of the 2023-2027 Strategic Plan through reducing business interruptions and enhancing business continuity. CONTEXT: 3.The management of risk has been consistently integrated to system-level decisions made across the District in compliance with the International Standards Organization (ISO)31000.However,there is a need to ensure that all processes involved in risk management are followed by every decision maker in a unified way.A policy is crucial to raising awareness about a culture of risk management and clarifying the Board’s principles that will guide implementation. On 07 December 2023,a draft Risk Management Policy was presented to the Ad Hoc Committee for Policy Review for initial feedback.The proposed draft was also posted on the District Consultation webpage for public feedback.The feedback received was incorporated into the revised draft policy.Following the adoption of the Risk Management Policy,a procedure will be developed, including the implementation of a Strategic Enterprise Risk Management (SERM) tool. KEY CONSIDERATIONS: 4.Received Feedback and Key Changes The following key areas were raised for consideration and have informed the changes to the proposed policy: Report 24-013 Approval of New Risk Management Policy Page 1 ●adding “inactions”to actions as both of which could carry risks to the organization (Section 3.1); ●adding “should”to Section 3.1 in order to align with the definition of risk which includes risks that could positively impact the organization; ●adding “opportunities”to “benefits”in Section 4.2 to account for the uncertainty associated with risks; ●adding “physical safety risk”to the list of designated risk categories (Section 4.3); ●replacing “risk mitigation”with “risk response”,which includes mitigating, avoiding,transfering,or accepting risks; ●replacing “risk tolerance”with “risk appetite”throughout the document;and ●adding the definition of “risk appetite”to Appendix A. 5.OCDSB Risk Register Staff have a Risk Register that identifies risk scores and assigns risk ownership to appropriate individuals responsible for identifying,evaluating,mitigating,and reporting risk exposures.The owners’response to the identified risks is informed by their associated scores which are determined by the likelihood,the severity, and the speed of each risk occurring. The feedback from the Audit Committee suggested that some changes need to be made to the way the Risk Register is maintained,updated and reviewed,as well as to the designated risk categories.The Risk Register will be a living document as it will continuously be updated in response to the evolving operational environment of the District.At its 21 February 2024 meeting,the Audit Committee welcomed their assigned responsibility of cyclically reviewing the Risk Register in order to assess current and emerging risks and updating the Risk Appetite,and reporting back to the Board. 6.Risks Associated with Emerging Technology Feedback from the Ad Hoc Policy Review Committee and the Audit Committee raised concern of the emerging risks associated with the use of Artificial Intelligence (AI)products and other emerging technology.Because the field of AI is so quickly developing and transforming,there is an expressed need for the Board to develop their knowledge and understanding of AI as well.In February 2024,the Director of Education and senior staff attended a conference on AI in education,looking to gain knowledge on both the risks and opportunities of incorporating AI into OCDSB schools and classrooms.Staff are of the view that the risks and opportunities associated with the use of AI and other emerging technologies can be incorporated into the OCDSB Risk Register.As stated,the Risk Register provides the Board with the opportunity to update and address these developing concerns as staff gain a deeper understanding of the field. RESOURCE IMPLICATIONS: 7.Risk Management is integral to a socially responsible leadership and therefore must be appropriately resourced to manage and mitigate top risks faced by the Report 24-013 Approval of New Risk Management Policy Page 2 OCDSB.Financial resources will be required to continue to implement and train District staff and trustees on risk management once a new policy is in place. COMMUNICATION/CONSULTATION ISSUES: 8.The draft policy was shared on the District website to collect public feedback between 01 December 2023 and 05 January 2024,and with the Audit Committee at its 21 February 2024 meeting.Limited feedback was received which has been integrated in Appendix A. Upon adoption of the new policy,information and resources will be provided to system leaders,including principals and vice Principals as well as Managers’ Council,and feedback will be collected to inform the creation of a Risk Management procedure. RECOMMENDATION THAT the proposed Policy P.143.GOV Risk Management,attached as Appendix A to Report 24-013,be approved. Richard Sinclair General Counsel Pino Buffone Director of Education/ Secretary of the Board Appendices Appendix A -Policy P.143.GOV Risk Management Report 24-013 Approval of New Risk Management Policy Page 3 POLICY P.143.GOV TITLE:RISK MANAGEMENT Date Authorized:25 April 2024 Last Revised: Last Reviewed: COMMITMENT TO INDIGENOUS RIGHTS,HUMAN RIGHTS,AND EQUITY The Board recognizes its responsibility to ensure that the development of procedures and the associated work promotes and protects Indigenous rights,human rights,and equity.The Board will strive to address and eliminate discrimination and structural and systemic barriers for students,staff, and community. 1.0 RATIONALE To support Risk-informed decision making at the Ottawa-Carleton District School Board and comply with the International Standards Organization (ISO)31000,Risk Management. 2.0 DEFINITIONS Please refer to Appendix A for a full list of definitions used in this policy. 3.0 GUIDING PRINCIPLES 3.1 The Board recognizes that all organizational activities,including inactions,have an element of Risk,and that not all Risks can or should be avoided,transferred,or completely mitigated.As such,Risks may affect and require the adjustment of the Board’s plans,budgets,and priorities. 3.2 The Board acknowledges that effective Risk Management is a shared responsibility of the Board,Director of Education,and all levels of staff. 3.3 The Board is committed to anticipating and effectively managing Risks as an integral part of its stewardship of resources and commitment to transparency and accountability. 3.4 The Board embraces Risks that balance safety and innovation in public education and therefore has a relatively high Appetite for Risks in areas such as innovative teaching, learning,and relationships with business partners. Page 1 P.143.GOV 3.5 The Board has a low Appetite for Risks that may adversely affect student safety,while Risks that necessitate unethical governance are not tolerated. 4.0 SPECIFIC DIRECTIVES 4.1 The District shall adopt a system-wide implementation of Risk Mitigation strategies and the establishment of Internal Controls and apply it to the development and implementation of all OCDSB policies,programs,projects,initiatives,and strategic planning. 4.2 The District shall manage Risks in a manner that balances resources with anticipated benefits and opportunities prioritizing equity and human rights principles. 4.3 The District shall create and maintain a Risk Register where Risks are classified under designated categories including,but not limited to: a)educational Risk; b)physical safety Risk; c)financial Risk; d)operational Risk; e)legal and compliance Risk;and f)reputational Risk. 4.4 The District shall integrate Risk Management in its operational planning,and will elicit the input of affected parties,where practicable,on Risks in decision making in order to achieve the most appropriate Risk Response. Evaluation and Continuous Improvement 4.5 The OCDSB Audit Committee shall: a)cyclically review the Risk Register in order to assess current and emerging risks and update Risk Appetite; b)monitor the overall effectiveness of the District’s Risk Management Processes and internal controls;and c)cyclically report to the Board on its review of Risk Management Processes and internal controls.This reporting shall be made public,where possible and appropriate. Implementation 4.6 The Board shall ensure the appropriate level of resources is allocated to implement this policy and improve Risk Management at the District. Page 2 P.143.GOV 4.7 The Director of Education/Secretary of the Board is authorized to issue such procedures,guidelines,and other materials as may be necessary to implement this policy.This shall include,but is not limited to: a)assigning accountabilities for managing Risk within the District; b)ensuring an organization-wide awareness and understanding of the District`s Risks,including those affecting the allocation of budget and staffing,and the setting of District priorities;and c)tools and training to help staff become adept at applying the Risk management process to daily operations based on their authority. 5.0 APPENDICES Appendix A:Policy Definitions 6.0 REFERENCE DOCUMENTS Education Act,R.S.O.1990 Strategic Enterprise Risk Management (SERM)Framework for Ontario School Boards Page 3 P.143.GOV APPENDIX A:POLICY DEFINITIONS In this policy, Board means the Board of Trustees of the Ottawa-Carleton District School Board. Board Governance is the way in which the Board provides leadership,stewardship,and oversight of the school district and its resources. District means the Ottawa-Carleton District School Board. Internal Controls means any action or measure introduced to manage Risk.Controls include any policy,procedure,process,practice,or other actions that manage/mitigate the Risk. Risk means the potential that events,expected or unexpected,may positively or negatively impact OCDSB strategic and operational planning and execution. Risk Appetite means the level of risk that the Board is willing to accept in pursuit of its objectives before action is deemed necessary to respond to the risk.It is sometimes referred to as Risk Attitude or Risk Tolerance. Risk Management means coordinating action to identify,understand,and manage Risk,including by mitigating controls. Risk Management Processes means the coordinated application of OCDSB policies and procedures to the actions of identifying,analyzing,evaluating,treating,monitoring,and reporting Risks. Risk Mitigation means the processes developed to reduce the likelihood and/or impact of a Risk identified in the Risk Register. Risk Response means assessing the likelihood and impact of risks and deciding on appropriate measures to mitigate,avoid,transfer,or accept those risks while evaluating the potential benefits and drawbacks of various response strategies to ensure they align with the overall objectives and constraints of the situation at hand. Risk Register means a repository/inventory of identified Risks. Page 4 P.143.GOV